Support
Need help with SwishEmail?
Get help with account access, setup, security, Webmail, mobile apps, IMAP/SMTP settings, abuse reports, and general SwishEmail questions.
How we can help
Choose the right support path.
Whether you are setting up your mailbox, recovering access, reporting abuse, or checking service availability, these links will point you in the right direction.
Email Support
Contact us for account help, technical issues, setup questions, or general support.
support@swish.emailSetup Guide
Connect SwishEmail to Outlook, Apple Mail, Gmail, Thunderbird, or other IMAP/SMTP clients.
Open setup guideReport Abuse
Report spam, phishing, impersonation, malware, or other misuse involving SwishEmail.
Report abuseService Status
Check for known outages, maintenance, service updates, or platform availability notices.
View statusResponse time
We aim to respond within 12 hours.
Most support emails are reviewed as quickly as possible. During peak periods, complex issues, outages, or abuse investigations, replies may take slightly longer.
For faster help, include your SwishEmail address, the device or app you are using, any error messages, and a short description of what happened.
Include this when contacting us
- Your SwishEmail address.
- The device, browser, or email app affected.
- Any error message you see.
- When the issue started.
- Steps you already tried.
Common help topics
Quick links for common issues.
These pages cover the most common SwishEmail support needs.
Account access
Trouble logging in, password issues, recovery email problems, or account security concerns?
Contact supportSecurity
Learn how SwishEmail protects accounts and what to do if you suspect suspicious activity.
Read security infoPrivacy and cookies
Review how SwishEmail handles data, cookies, public-page analytics, and mailbox privacy.
Read privacy policyStill need help?
Contact SwishEmail Support.
Send us a message and we’ll help you with your account, setup, Webmail, mobile app, or security issue.